What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We are not receiving emails of our submissions. Why?Asked by jduggin on August 09, 2016 at 09:56 AM
We are not receiving emails of our submissions from any of our pages.
I see that your email address is in our bounce list and so you are not receiving emails to this email address. I have now removed it from the bounce list and you should be receiving emails without any issues.
Please make sure that you have Sender Name and email address is selected properly in the email setup wizard.
Also, please check the following guide that can help you with troubleshooting email delivery issues.
Please get back to us if you need any further assistance. We will be happy to help.