What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Builder site problems

    Asked by danielmorganlaw on August 09, 2016 at 11:41 AM

    Ever since revisions were made to the site, I can't move or insert fields or widgets. When I press and hold the left click mouse button and try to insert, drag a field up, down, or over, it creates the blue highlight as if I am copying. I have tried on two different computers and used 3 different mouses and I have the same problem. 

    Form Builder site builder problem different move
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    JotForm Support

    Answered by david on August 09, 2016 at 01:04 PM

    I checked several different browsers and I am unable to reproduce the drag and drop issue.  If you wouldn't mind letting us know which web browser and version this is occurring with, we will be happy to take a look.  It should not be a problem with the mouse.  Possible try a different web browser than you are currently using.  Chrome and FireFox tend to work best.

    You can always load the old UI's from this URL:

    http://jotform.com/?old