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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How to update email template?

    Asked by AaronRezzonico on August 09, 2016 at 12:18 PM

    Hi! HELP! I added few fields but I am unable to find where to select them in order to show up in the email answer I get when a customer fill it!

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    JotForm Support

    Answered by Charlie on August 09, 2016 at 01:48 PM

    Please do refer to this guide to learn more about the settings our email alerts: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings 

    If you updated your form but the new fields are not showing in your email body, then you can simply create a new email notification/autoresponder, that should automatically create a new email template with all the fields listed in your form.

    If you need to update the email body, you can simply edit it on the text editor in the Email wizard, you can add the form field values by simply clicking the "Form Fields" drop down option. Here's a screenshot of what I meant. 


    Let us know if you need further assistance on this.