What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm trying to save my form but it won't allow me

    Asked by nicholasstennett on August 09, 2016 at 12:34 PM
    allow unable to save cannot save trying to save
  • Profile Image
    JotForm Support

    Answered by Jan on August 09, 2016 at 02:18 PM

    We currently don't have any reported server issues. The changes you made should be saved automatically by our Form Builder. 

    Please try to log out and log back in to JotForm. If the changes are not present, please try to use the Form Revision History to revert back the changes.

    Please avoid opening the Form Builder in multiple browsers. The auto-save function will overwrite each other changes.

    I will clear your form cache so that your forms will be refreshed from our servers.

    Let us know if the issue is still the same. Thank you.

  • Profile Image

    Answered by nicholasstennett on August 09, 2016 at 02:46 PM
    Thanks will you know what happens 
    Sent from Yahoo Mail on Android

    On Tue, Aug 9, 2016 at 2:18 PM, JotForm wrote:
    New response received A new response has been received: Answered by Jan

    We currently don't have any reported server issues. The changes you made should be saved automatically by our Form Builder. 
    Please try to log out and log back in to JotForm. If the changes are not present, please try to use the Form Revision History to revert back the changes.
    Please avoid opening the Form Builder in multiple browsers. The auto-save function will overwrite each other if this happens.
    I will clear your form cache so that your forms will be refreshed from our servers.
    Let us know if the issue is still the same. Thank you.
    View this thread on browser » Unsubscribe Thread 1470766731
    ...
  • Profile Image

    Answered by nicholasstennett on August 10, 2016 at 09:46 AM
    Hello
    can you please help me to add my form to my website?

    Sent from Yahoo Mail on Android

    ...
  • Profile Image
    JotForm Support

    Answered by Jan on August 10, 2016 at 11:20 AM

    I moved your inquiry to a separate thread since this is a different issue. Please check this URL: https://www.jotform.com/answers/902864

    Thank you.

  • Profile Image

    Answered by nicholasstennett on August 10, 2016 at 11:46 AM
    Thanks 
    Sent from Yahoo Mail on Android

    On Wed, Aug 10, 2016 at 11:20 AM, JotForm wrote:
    New response received A new response has been received: Answered by Jan

    I moved your inquiry to a separate thread since this is a different issue. Please check this URL: https://www.jotform.com/answers/902864
    Thank you.
    View this thread on browser » Unsubscribe Thread 1470842443
    ...