JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see that the email address registered (firstname.lastname@example.org) with your account is in our bounce list. I have removed it from the bounce list and you should be receiving emails without any issue.
Please try resetting the password of your account once again. Let us know if you need any further assistance. We will be happy to assist.