What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can not log into my account.

    Asked by Michelle Savoy  on August 09, 2016 at 12:45 PM

    My username is NAREB1.  I don't know where the reset email is going.

    Can you please assist me?

    My Account can email reset email my username
  • Profile Image
    JotForm Support

    Answered by Kiran on August 09, 2016 at 02:14 PM

    I see that the email address registered (n****@nareb.com) with your account is in our bounce list. I have removed it from the bounce list and you should be receiving emails without any issue.

    Please try resetting the password of your account once again. Let us know if you need any further assistance. We will be happy to assist.