- Michelle SavoyAsked on August 09, 2016 at 12:45 PM
My username is NAREB1. I don't know where the reset email is going.
Can you please assist me?
- JotForm SupportKiranAnswered on August 09, 2016 at 02:14 PM
I see that the email address registered (firstname.lastname@example.org) with your account is in our bounce list. I have removed it from the bounce list and you should be receiving emails without any issue.
Please try resetting the password of your account once again. Let us know if you need any further assistance. We will be happy to assist.