-
LastpariahAsked on August 9, 2016 at 1:47 PM
The Form Submissions aren't being recorded in the admin panel. They are going through on PayPal but no form submissions begin recorded in the back end.
Page URL: https://form.jotform.com/62215076170145 -
victorReplied on August 9, 2016 at 3:33 PM
To assist you better can you please indicate if you have embedded the form in your web page and what method you used to embed the form.
If you have, can you provide the URL of your page where the form is embedded.
-
LastpariahReplied on August 9, 2016 at 6:58 PM
Its not being embedded. Thats the form they are using. It goes through paypal but never in the admin panel. All Forms I make now do this.
-
jonathanReplied on August 9, 2016 at 9:40 PM
I checked your payment forms and I can see they have incomplete submission payments.
I suggest you review this user guide to understand more.
User guide: How-to-view-incomplete-payments
This article should also help. Paypal-Incomplete-Payments-FAQ
The submissions are there.
Hope this help. Let us know if you need further assistance.