Form Submissions Not being recorded

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    Asked on August 09, 2016 at 01:47 PM

    The Form Submissions aren't being recorded in the admin panel. They are going through on PayPal but no form submissions begin recorded in the back end.

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    Answered on August 09, 2016 at 03:33 PM

    To assist you better can you please indicate if you have embedded the form in your web page and what method you used to embed the form.

    If you have, can you provide the URL of your page where the form is embedded.

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    Answered on August 09, 2016 at 06:58 PM

    Its not being embedded. Thats the form they are using. It goes through paypal but never in the admin panel. All Forms I make now do this.

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    Answered on August 09, 2016 at 09:40 PM

    I checked your payment forms and I can see they have incomplete submission payments.


    I suggest you review this user guide to understand more.

    User guide: How-to-view-incomplete-payments

    This article should also help. Paypal-Incomplete-Payments-FAQ

    The submissions are there.

    Hope this help. Let us know if you need further assistance.