What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Organizations we work with cannot load widgets from our JotForm forms

    Asked by volunteeruwgc on August 09, 2016 at 03:11 PM
    I need this same issue resolved but because these widgets are hosted outside of jotform, many organizations we work with block this content. They can see jotform content fine, but the widget content is invisible. Is there a way to set some kind of form limit that no more than 5 people can check a certain box, or choose a certain item from a dropdown menu? Could this be added?
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    Answered by Boris on August 09, 2016 at 03:27 PM

    I'm afraid the functionality for the number of times an item can be selected in available only through our widgets. We do have some kinds of form limits that are available even without widgets, but these are for asking a unique question, or setting a total number of submissions on a form before it gets disabled:


    However, the exact functionality for allowing an item to be selected only a certain amount of times is only available through widgets (Inventory, Gift Registry, Appointment Slots, etc), which normally load fine. I'm afraid that if the organizations you are working with are blocking our widgets from loading, the unblocking would have to be done from their end. You may need to contact the IT department of each of these organizations and ask them to unblock our content.

    Most of our widgets are being served from data-widgets.jotform.io domain, so their IT departments should make sure that either data-widgets.jotform.io or jotform.io is allowed to be loaded through their network.

    Additionally, sometimes widgets may not work correctly if they are being used from very old internet browsers. If your users are using old versions of Internet Explorer, please ask them to fill out the forms using an up-to-date browser such as Firefox or Chrome.

    I hope this helps.