- Sarah AhmadAsked on August 09, 2016 at 03:18 PM
Hi, I'm trying to log in my account but found this error. Please help me in this regard.
- JotForm SupportKevin_GAnswered on August 09, 2016 at 04:25 PM
Your account has been suspended because of this form http://www.jotform.me/form/62215199356460
There you're asking for Credit Card information something that is not allowed at JotForm and it is considered as phishing.
Here is a screenshot of the guilty fields:
Please read our terms as there is stated that you cannot ask for this info: http://www.jotform.com/terms/
You must use our payment integrations if you want to collect payment info, here is the link to our current payment integrations: https://apps.jotform.com/category/payment_processing
This guide may be helpful too: How-to-Enable-Payment-Authorization
I had to remove the guilty fields from your form and un-suspended your account, please check and let us know if you have any question.
- sarahahmadAnswered on August 10, 2016 at 01:44 AM
Hi, Thanks for the help.