What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account is autosuspended

    Asked by sarah ahmad on August 09, 2016 at 04:16 PM

    Hi, I've occured same problem, I just made a form on free theme and when I published it it said form not found, now I sign out and logged again but it found error AUTOSUSPENDED.

    Please help

    autosuspended
  • Profile Image
    JotForm Support

    Answered by jonathan on August 09, 2016 at 04:22 PM

    This form http://www.jotform.me/form/62215199356460 caused the suspension of your account and forms.

    It violates our terms of use.

    I recommend deleting and removing this form and other similar forms on your account before we can request for the re-activation of your account.

    Let us know if you have further question.