What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my form no longer available?

    Asked by foothills05 on August 09, 2016 at 05:51 PM

    A customer called to let me know that my form, https://secure.jotform.com/form/20081142467 shows that is it no longer available.  This is the form customers fill out to go to PayPal to pay for my classes.  I am out of business for now. Of course, i cannot call anyone to get help and just have to sit and wait for someone to e-mail me back.  This is the third time this has happened and I am very displeased with your lack of service

    Larry R. Smith

    Foothills Firearms Training Center

    Liberty, SC

    (864) 630-1883 

    Page URL:
    https://secure.jotform.com/form/20081142467

    JotForm secure.jotform.com fill secure.
  • Profile Image
    JotForm Support

    Answered by Kevin_G on August 09, 2016 at 07:52 PM

    Your form is currently disabled: 

    I can see you have updated it today, it is shown on your account history: 

    You can also check your account log history by following this guide: How-to-View-Your-Account-Activity-Logs

    You should be able to enable your form again by following the next guide: 

    How-to-enable-disable-a-form

    The form will start to be available to submit as soon as you enable it. 

    If you have any question, please let us know.