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empirefacesAsked on August 9, 2016 at 6:50 PM
Hello,
I currently have a $90 per year plan, and the forms I'm receiving from customers show their information blotted out (###) so I'm not sure if this is because I'm only allowed so many payments, or what.
Can someone please contact me back, so I can either fix this, upgrade if necessary, or find another form resource?
Thank you
Lara Toman
832.260.6225
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Chriistian Jotform SupportReplied on August 9, 2016 at 9:43 PM
Collecting credit card information is a violation of Jotform's terms, and as such, we have blocked the credit card numbers in forms that are collecting these information by replacing them with hash symbols (#).
If you want to collect credit card information without charging it, you will need to use one of our available payment integrations such as Paypal, Stripe, or Authorize.Net. You can check out this guide on How to Enable Payment Authorization.
If you need further assistance, please let us know.
Regards.