What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email Auto-Responder: Why images are not being included when testing the email?

    Asked by thetribevibe on August 09, 2016 at 10:35 PM
    Second issue is autoresponder isn't loading my image into the test email.  I've followed JT's advice in the forums, such as creating a URL link in imgur and adding the link to email notification, and clicking on "download images" in email, (not particularly helpful advice from JT).  
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    JotForm Support

    Answered by Kevin_G on August 09, 2016 at 10:48 PM

    Did you try the email auto-responder using the "Test Email" button on the email wizard? 

    Please try testing the email with a real submission, if you use the test email button it will send  basic test email. 

    By the way, you do not currently have an email auto-responder in your form, please test your form with a real submission and let us know if images are still not loading.