What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how to prevent form jscript load overriding anchor link

    Asked by robertpooleksm on August 10, 2016 at 08:14 AM

    I am using an anchor link from my home page to link to a specific news article on my news page.

    http://www.ksmsuperclean.com/news.html#news13

    However, on load the embedded Jotform jscript runs and overrides the anchor link page setting.  I have tried using the source code instead and this solves the anchor link problem, but the form does not stay within its container and messes up the formatting.

    Can I pre-load the form jscript or change the source code so that it displays correctly.

    Thanks.

    Page URL:
    http://www.ksmsuperclean.com/news.html

    how JotForm problem source www
  • Profile Image
    JotForm Support

    Answered by Mike_G on August 10, 2016 at 09:15 AM

    To prevent further conflict I would suggest you try to embed your form using its iframe embed code. This would help you contain the scripts within the iframe and avoid conflict with the scripts of your webpage.

    Getting-the-form-iFrame-code

    I hope this helps. If you need any further assistance, please feel free to contact us anytime. Thank you.