What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google Drive Excel Sheet Not Synching with New Submissions

    Asked by nseglencoe on August 10, 2016 at 09:26 AM

    Hi, we integrated our form with Google Drive Excel and noticed it is not syncing after new submissions.  Is there another step we have to do to get it to sync automatically?

    Page URL:
    http://northshoreexchange.org/north-shore-exchange-insiders-applicatio<br/>n

    Submissions excel new submissions sheet
  • Profile Image
    JotForm Support

    Answered by beril on August 10, 2016 at 10:42 AM

    You can solve that issue easily.=) To solve that issue, can you remove your integration and re-integrate your Google Drive Integration?  It should fix the issue. In addition to that, if the issue still persists, you can also send the screenshot of your integration. At that time, we can assist more properly. We would appreciate it if you could also test it on your side and let us know the result.