Google Drive Excel Sheet Not Synching with New Submissions

  • nseglencoe
    Asked on August 10, 2016 at 9:26 AM

    Hi, we integrated our form with Google Drive Excel and noticed it is not syncing after new submissions.  Is there another step we have to do to get it to sync automatically?

  • beril JotForm UI Developer
    Replied on August 10, 2016 at 10:42 AM

    You can solve that issue easily.=) To solve that issue, can you remove your integration and re-integrate your Google Drive Integration?  It should fix the issue. In addition to that, if the issue still persists, you can also send the screenshot of your integration. At that time, we can assist more properly. We would appreciate it if you could also test it on your side and let us know the result.