What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    A deleted submission remains an "unread red phylactery"

    Asked by Hubertdubath on April 06, 2012 at 10:19 AM

    Hi,

    A deleted submission on one of forms remains unread and the "unread red phylactery" still appears on it and on the top of the page "My forms". What should I do ?

    Thanks !

    Louis

    Screenshot
  • Profile Image

    Answered by fxr on April 06, 2012 at 10:34 AM

    On the 'more' option to the right of the form, there is an option to 'mark all as read'.

    This resolves this issue. I have done this for you.

  • Profile Image

    Answered by Hubertdubath on April 06, 2012 at 01:20 PM

    Thanks!