What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The free Jotform limits the size of a file attachment to 1024kb. Is this limitiation removed for the paid tiers of the service?

    Asked by jeff  on August 10, 2016 at 10:17 AM
    JotForm size file attachment
  • Profile Image
    JotForm Support

    Answered by Boris on August 10, 2016 at 11:10 AM

    I believe you are referring to the upload file size limits on an upload field, which are by default set to 1024kB.

    You can change this limit on any of our subscription plans, by simply clicking on your Upload field, and changing its Max File Size value:

    Please take a look at the following guide for more details about changing file size limits on your upload fields:

    https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    If you need any further clarifications or assistance, please let us know. Thank you.