- kristamshepAsked on August 10, 2016 at 11:38 AM
When I first started using Jotform I would receive an email when a form was submitted. These emails suddenly stopped coming.
- JotForm SupportBDAVIDAnswered on August 10, 2016 at 12:16 PM
Your recipient emails were in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
They have now been white-listed, so this should solve the problem. In addition to this, you may whitelist our domain names, if the issue continues, as we use Amazon SES method for "firstname.lastname@example.org" sender. Here are our domain names:
Let us know if you need more help.