What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I getting the warning message "You're almost out of space. Upgrade now"?

    Asked by Ashley  on August 10, 2016 at 11:45 AM

    I have a free account and I understand from your guidance that you can have up to 100 submissions a month with this, 500 in total. I have only had 6 submissions in August so far yet I'm getting the warning message that I'm running out of space. Is this just a promotional message? I'm worried my registration form will stop working before I get to 100! I will only receive a maximum of 60 submissions.



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    Answered by victor on August 10, 2016 at 12:10 PM

    Than you for contacting us. After reviewing your form. I see that it is associated to a guest account. This accounts are very limited and is the reason for the warning. I recommend you create a Free account with us. This will allow you to receive 100 submission per month and be able to store a total of 500 in our servers.

    Please let us know if you require additional assistance.