JotForm Embed Forms WordPress plugin: Selected form not generating the code to embed on the WordPress page/post

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    mikedc40
    Asked on August 10, 2016 at 02:12 PM

    I click on the pencil icon and my list of forms pops up, I select form and then click on SELECT FORM button and nothing happens.  What am I doing worng?

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    Kiran
    Answered on August 10, 2016 at 02:37 PM

    It seems that there is an issue with the plugin. I am able to replicate the issue with the plugin at my end. Let me forward the issue to our backend team to take a look. Once we have any update in this regard, you'll be posted here.

    Meanwhile, please try embedding the form using the default Javascript embed method.

    This should be working fine. However, you may need to disable the WordPress plugin to avoid any conflicts on the web page.

    Let us know how it goes. We will be happy to assist. 

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    eliteembassy
    Answered on August 31, 2016 at 05:05 PM

    When will this be resolved.  Love this plug in and need it to work

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    Jeanette
    Answered on August 31, 2016 at 08:29 PM

    We do not have an ETA for when this will be resolved,  I will be sending a note to the developer in charge of this to get an update.

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    paulsimpson
    Answered on September 17, 2016 at 06:31 PM

    Hi

    A new version of our 'Embed Forms' plugin has been released which should fix this bug. You can upgrade to the latest version pf the plugin from inside your Wordpress dashboard.

    Regards

    Paul

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    eliteembassy
    Answered on September 17, 2016 at 06:46 PM
    Excellent, thank you very much.
    Sincerely,
    Christina Grand
    Senior Executive
    Director of Operations
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