What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am still having trouble forwarding submission to email accounts. It is still saying I have reached my limit.

    Asked by overcoming on April 06, 2012 at 01:55 PM

    These submissions are homework assignments from students. I forward them with corrections and total points. But this system won't let me do more than 2 submissions in one day. I only have 7 students. I have asked this question on March 31st and I receive a response from Jonathan but nothing is working.

  • Profile Image

    Answered by gori-mathew on April 06, 2012 at 04:10 PM

    Hi,

    We are sorry for the problem you are having. I have just checked your account and seen that you have 16 normal submission and hence your quota is still not full utilized as you have to maximum of 100, http://jotform.com/pricing/

    Please try to set auto-response again using this thread below and re-set all prior set emails and confirm if it works.

    http://jotform.com/help/26-Creating-a-Form-Autoresponder

    Please let us know if this information is helpful in solving the issue .