What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is the edit link only available for paid subscriptions?

    Asked by Marti  on August 10, 2016 at 02:42 PM

    I am a non-profit looking for a new/easier way for my members to fill out contact information. I came across your site and think this would be a good fit, however, I would like my members to be able to edit their submitted information after their initial entry. I see that there is a way to do that, and add a link to the auto-response email, but I am wondering about costs. Is this feature available for the free subscription, or is it only available on paid subscriptions?


    Thank you, 

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    JotForm Support

    Answered by Welvin on August 10, 2016 at 03:00 PM

    Our features, including the edit link, are available to any type of account, free or paid. We only have a limit in terms of the number of submissions you can receive per month, the file storage, the form views, the submissions storage, and sub-user account.

    If you think you need more than 100 per month, but won't exceed 1000 submissions, you may consider upgrading your account to our Bronze Plan. For pricing structure, please check our pricing page: https://www.jotform.com/pricing

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    JotForm Support

    Answered by Welvin on August 10, 2016 at 03:02 PM

    By the way, we offer a non-profit discount. You can submit your application on this page: https://www.jotform.com/nonprofit/pricing/