- deanolson22Asked on April 06, 2012 at 02:45 PM
How can i get an absolute accurate registration form emailed to me.....
When i go to jotform.com....to my account the registration form there is accurate. But I have no intention of going to jotform.com to access these files. I feel like the ones emailed to my office assistant should be thorough. I am attaching a file that illustrates this. The example is:
siblings name and sex is not shown on this form. however, when i pull up the file from jot form.com. the information is complete. this mom has paid for two kids. brother and sister. however on my email version (sent to me by jotform--only one child;s name appears.
Question Answer Child's Name Aaron Pierce Sex Female Age 7 Choose Session(s) Session 9 W,Th, & F — Aug. 1, 2, 3 Child's Medications, Allergies, and Diet restrictions Parent's Full Name Mary Pierce Address Street Address: 4604 Harwich St
State / Province: CO
Postal / Zip Code: 80301
Country: United States
firstname.lastname@example.org Phone Number (303) 530-2531 Payment in full for each session is required to reserve your space Price for each Session (Quantity: Enter how many sessions you would like to attend: 2)
==Payer Info== First Name Mary Last Name Pierce email@example.com
Street 4604 Harwich St City Boulder State co Zip 80301 Country United StatesPage URL:
- gori-mathewAnswered on April 06, 2012 at 03:49 PM
We apologise for any inconvencies caused by this issue. I will try to assist you, One of the most common and most probable cause of this problem is the inability of your browser to pass changes to the Form Builder's notification email setup.
This issue does not happen all the time, although when it happens, it is very easily fixed. What you need to do is to delete your email notifications and create a new one. That way, your new notification email will reflect all the fields and the changes you made with your form.
You can also try to mark the fields 'required', this compels users to fill them before the forms can be submitted.
The icon for the required field tool activation should look like this image below:
Please do try this solutions and let us know if it works for you. If it doesn't, get back to us and we will be more than glad to assist you.