What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Embedded form keeps showing "Please wait..." when submit button is clicked

    Asked by Luciene  on August 10, 2016 at 04:02 PM

     I already set up my email, uploaded the form on my website, but when my clients submit the form, I don't get the emails and says "Please wait" forever!


    Password is lppclients

    Page URL:

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    JotForm Support

    Answered by BJoanna on August 10, 2016 at 05:45 PM

    I have tested your embedded form and I was able to replicate mentioned issue. I saw that you are using oembed plugin. It seems that we have an issue with oEmbed plugin. Please re-embed your form with iFrame code instead. Inside of this guide you can find how to get iFrame code of your form: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Hope this will help. Let us know if you need further assistance.

  • Profile Image

    Answered by Lucylu on August 10, 2016 at 06:46 PM
    it is not working either. It does not show the whole form
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    JotForm Support

    Answered by EltonCris on August 11, 2016 at 12:35 AM


    I can see the form embedded on your page. I presume everything is working properly now?

    Just a friendly tip: When you embed any iframe or script codes to your Wordpress post or page, make sure to paste it under Text tab.


    Here's a full instruction: https://www.jotform.com/help/4-Adding-forms-to-Wordpress-org-version