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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Embedded form keeps showing "Please wait..." when submit button is clicked

    Asked by Luciene  on August 10, 2016 at 04:02 PM

     I already set up my email, uploaded the form on my website, but when my clients submit the form, I don't get the emails and says "Please wait" forever!

     

    Password is lppclients

    Page URL:
    http://lucienepestanaphotography.com/client-agreement/

    submitted forms
  • Profile Image
    JotForm Support

    Answered by BJoanna on August 10, 2016 at 05:45 PM

    I have tested your embedded form and I was able to replicate mentioned issue. I saw that you are using oembed plugin. It seems that we have an issue with oEmbed plugin. Please re-embed your form with iFrame code instead. Inside of this guide you can find how to get iFrame code of your form: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Hope this will help. Let us know if you need further assistance.

  • Profile Image

    Answered by Lucylu on August 10, 2016 at 06:46 PM
    it is not working either. It does not show the whole form
    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on August 11, 2016 at 12:35 AM

    @Lucylu

    I can see the form embedded on your page. I presume everything is working properly now?

    Just a friendly tip: When you embed any iframe or script codes to your Wordpress post or page, make sure to paste it under Text tab.

    Example:

    Here's a full instruction: https://www.jotform.com/help/4-Adding-forms-to-Wordpress-org-version