Embedded form keeps showing "Please wait..." when submit button is clicked

  • Luciene
    Asked on August 10, 2016 at 4:02 PM

     I already set up my email, uploaded the form on my website, but when my clients submit the form, I don't get the emails and says "Please wait" forever!

     

    Password is lppclients

    Page URL: http://lucienepestanaphotography.com/client-agreement/
  • BJoanna
    Replied on August 10, 2016 at 5:45 PM

    I have tested your embedded form and I was able to replicate mentioned issue. I saw that you are using oembed plugin. It seems that we have an issue with oEmbed plugin. Please re-embed your form with iFrame code instead. Inside of this guide you can find how to get iFrame code of your form: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Hope this will help. Let us know if you need further assistance.

  • Lucylu
    Replied on August 10, 2016 at 6:46 PM
    it is not working either. It does not show the whole form
    ...
  • Elton Support Team Lead
    Replied on August 11, 2016 at 12:35 AM

    @Lucylu

    I can see the form embedded on your page. I presume everything is working properly now?

    Embedded form keeps showing Please wait Screenshot 30

    Just a friendly tip: When you embed any iframe or script codes to your Wordpress post or page, make sure to paste it under Text tab.

    Example:

    Embedded form keeps showing Please wait Screenshot 41

    Here's a full instruction: https://www.jotform.com/help/4-Adding-forms-to-Wordpress-org-version