What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    "Edit properties" not working

    Asked by Xtrings on August 10, 2016 at 05:30 PM

    Hello. Im having problems with the "Edit properties" in my forms. Its a browser issue? Im using Safari 9.1 on a Mac. Also tried Google Chrome.

    This is an example of one of my forms, but the problem is in all my forms. Y restart the computer. refresh the browser, etc.

    https://www.jotform.com//?formID=62220302660137

    Page URL:
    https://www.jotform.com//?formID=62220302660137

    properties edit properties My Forms JotForm problem browser issue
  • Profile Image
    JotForm Support

    Answered by liyam on August 10, 2016 at 08:20 PM

    Hello,

    I don't see a problem on my end on editing the properties of your forms.  Can you try clearing your browser's cache?

    Another thing to look into: You can check your browser's console to see if there is any script that failed to download which may be causing it. In Chrome, you can press F12 key on your keyboard. it will show a lower window.

    Sample Screenshot:

     

     

    Please keep us posted on this matter.

    Thanks.