"Edit properties" not working

  • Profile Image
    Xtrings
    Asked on August 10, 2016 at 05:30 PM

    Hello. Im having problems with the "Edit properties" in my forms. Its a browser issue? Im using Safari 9.1 on a Mac. Also tried Google Chrome.

    This is an example of one of my forms, but the problem is in all my forms. Y restart the computer. refresh the browser, etc.

    https://www.jotform.com//?formID=62220302660137

  • Profile Image
    liyam
    Answered on August 10, 2016 at 08:20 PM

    Hello,

    I don't see a problem on my end on editing the properties of your forms.  Can you try clearing your browser's cache?

    Another thing to look into: You can check your browser's console to see if there is any script that failed to download which may be causing it. In Chrome, you can press F12 key on your keyboard. it will show a lower window.

    Sample Screenshot:

     

     

    Please keep us posted on this matter.

    Thanks.