What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Browser hang on importing an html form by url

    Asked by bnoreen on August 10, 2016 at 05:35 PM

    Using both Chrome and Firefox I'm experiencing hanging when trying to import a web form. I left for an extended period of time and there was no change when I returned. Nothing seems to happen when I click "Continue". I have successfully imported forms in the past. Is there an issue I should know about? I am on Windows 7.


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    JotForm Support

    Answered by liyam on August 10, 2016 at 09:50 PM

    Hello bnoreen,

    When importing forms, you will need to use the direct URL of the jotform-based form. Can you share with us the link to the form you're copying so we can have a look?

    Looking forward to your response.