Browser hang on importing an html form by url

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    Asked on August 10, 2016 at 05:35 PM

    Using both Chrome and Firefox I'm experiencing hanging when trying to import a web form. I left for an extended period of time and there was no change when I returned. Nothing seems to happen when I click "Continue". I have successfully imported forms in the past. Is there an issue I should know about? I am on Windows 7.


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    Answered on August 10, 2016 at 09:50 PM

    Hello bnoreen,

    When importing forms, you will need to use the direct URL of the jotform-based form. Can you share with us the link to the form you're copying so we can have a look?

    Looking forward to your response.