What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Rebuilding website reset form views

    Asked by gdglass1 on August 10, 2016 at 06:38 PM

    I have been rebuilding my website, it is a parallax scrolling website where all the pages are on the same page, look at how much I have used jotform within the last year as opposed to this last week when rebuilding my website…It had NOTHING to do with using the email form except to test it out after changing domains.

     

    I was having issues with not only the form, but also google maps which is located right below the email form.

     

    So, your going to disable my form just because I had to rebuilt my site over the last week?

     

    Greg 

     

    www.glassmediaservices.com

    Screenshot
    form views views email form JotForm google maps domains
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    JotForm Support

    Answered by jonathan on August 11, 2016 at 12:31 AM

    Hi Greg,

    We apologize for any inconvenience caused.

    I see that the JotForm footer was enabled on your account. This means you should have unlimited form views. 

    I have fixed the issue now and have reset the status by removing the Overlimit status on your account. There should be no Form over quota error anymore.

    You can check your form and account again.

    Let us know if there are still issue.

    Thanks.