What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Sem acesso ao usuário

    Asked by Danillo Marciano  on August 10, 2016 at 10:14 PM


    Não estou conseguindo acesso ao meu usuário "professordanillomarciano". Quando solicito reinicialização de senha, informa que meu e-mail não está cadastrado. Por favor informar qual e-mail que meu cadastro "professordanillomarciano" está vinculado, para reiniciar a senha. 

    Porque realizei pesquisa com meus alunos pelo formulário: https://form.jotformz.com/62147467732662 

    Para comprovar meu cadastro, aguardo contato em breve.

    Danillo Marciano

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    JotForm Support

    Answered by EltonCris on August 11, 2016 at 02:44 AM

    I have answered your question here https://www.jotform.com/answers/903424. Kindly check.

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    Answered by darmano on August 12, 2016 at 12:17 PM

    Oi, muito obrigado pelo retorno,

    mas preciso das respostas do formulário: https://form.jotformz.com/62147467732662

    São questões respondidas pelos meus alunos e preciso acesso a elas.

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    JotForm Support

    Answered by EltonCris on August 12, 2016 at 01:27 PM


    Have you checked my answer on this thread https://www.jotform.com/answers/903424?

    I see that you are now logged in here on the support forum. If so, I suggest you go to your form submissions page to download all your form data if that is what you mean with your question.