What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Captcha image not loading

    Asked by waggariverside on April 06, 2012 at 06:21 PM

    Hi,

    I have embedded the code into my webpage but the captcha image is not loading.  I have cleared my cache but it still will not load. Can someone please help.

     

    Thanks in advance.

    Cheers

    Damian

    Page URL:
    http://www.waggariversideapartments.com.au/index1.php?p=bookings

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    JotForm Support

    Answered by Goldo on April 06, 2012 at 06:54 PM

    The captcha seems to work for me when visiting the form directly. May we kindly as you to try re-embedding the form into your website.

    http://www.jotform.co/form/20958394984876

     

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    Answered by waggariverside on April 06, 2012 at 07:06 PM

    OK have tried re embedding code and still not working. I am using firefox and IE and do not have any adblockers running. This is the page by itself and it still does not work.

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    JotForm Support

    Answered by Goldo on April 06, 2012 at 07:12 PM

    Please try embedding the form using 'iFrame' and let us know if it works.

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    Answered by waggariverside on April 06, 2012 at 07:54 PM

    Yes it works fine when I embed the form using Iframe. View Here. I would prefer to embed the form using the original code. Is this possible?

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    JotForm Support

    Answered by Goldo on April 06, 2012 at 07:58 PM

    Yes it is possible. Either way should display the same result. Just make sure you obtain the fresh code.