Available space

  • Profile Image
    ABCASystems
    Asked on August 11, 2016 at 06:55 AM

    Hello 

     

    I cleared down our forms as advised last week and all of our storage went to green now its filled up again and lots of clone docs have appeared as well as one entitled application to be my wife.

    Please help as it's starting to affect our business.

     

    Kind regards

    Suzanne

     

  • Profile Image
    beril
    Answered on August 11, 2016 at 09:37 AM

    Hello Suzanne,

    It seems you almost reach your submission limit. To solve that issue, you need to upgrade your account.

    As a free user, you have 100 submissions limit and 100 MB upload space limit. It seems you've used 95 submissions of 100 submissions and 96.13MB of 100MB. To solve that issue, I suggest you upgrading your account back.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image
    grade4pagasa
    Answered on August 11, 2016 at 10:26 AM

    Same here. 

    I was using JotForm a few minutes ago and it was ok. 

    Then suddenly I got the same over limit message. 

    Here's my thread

    When was this announced to the users, Beril? Was there an email broadcast?

  • Profile Image
    John_Benson
    Answered on August 11, 2016 at 11:53 AM

    @grade4pagasa

    My colleague already answered your question in this thread.

    If you have any other questions, feel free to open a new thread. Thank you.