What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Available space

    Asked by ABCASystems on August 11, 2016 at 06:55 AM



    I cleared down our forms as advised last week and all of our storage went to green now its filled up again and lots of clone docs have appeared as well as one entitled application to be my wife.

    Please help as it's starting to affect our business.


    Kind regards



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    JotForm Support

    Answered by beril on August 11, 2016 at 09:37 AM

    Hello Suzanne,

    It seems you almost reach your submission limit. To solve that issue, you need to upgrade your account.

    As a free user, you have 100 submissions limit and 100 MB upload space limit. It seems you've used 95 submissions of 100 submissions and 96.13MB of 100MB. To solve that issue, I suggest you upgrading your account back.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image

    Answered by grade4pagasa on August 11, 2016 at 10:26 AM

    Same here. 

    I was using JotForm a few minutes ago and it was ok. 

    Then suddenly I got the same over limit message. 

    Here's my thread

    When was this announced to the users, Beril? Was there an email broadcast?

  • Profile Image
    JotForm Support

    Answered by John_Benson on August 11, 2016 at 11:53 AM


    My colleague already answered your question in this thread.

    If you have any other questions, feel free to open a new thread. Thank you.