- bcprospectsAsked on August 11, 2016 at 09:55 AM
I have a section on my jotform where unique numbers are entered and they are coming through with ###
How can this be fixed?
- CharlieAnswered on August 11, 2016 at 11:14 AM
I presume you are referring to this form https://form.jotform.com/33024016926952?
In your form, you are asking for credit card details:
Our developers have implemented an anti-Phishing system that changes the credit card number on submissions to "#" character. Because we do not allow collection or storage of those information in our service.
If you are asking for payments from your users, it is a MUST to use our payment integrations. Here are the guides how you can setup payment/order form in your end:
If you do not want to charge your users immediately, then you can enable the "Authorization Only" option, here's a guide for that: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization
We will wait for your response.