The site won't let me clone one of my forms

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    Asked on August 11, 2016 at 10:16 AM

    I'm trying to clone a form and it won't work....

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    Answered on August 11, 2016 at 11:37 AM

    I have just tested your account and I'm currently able to clone your forms; however, I can see you've created custom links for your forms, so they look like this: 

    Please do note that a form cannot be cloned from a custom link, you need to provide the link with the form ID on it, it looks like this: 

    If you need to clone the form in your account I would suggest you to use the clone the form using the "Clone" button on "My Forms" page.

    To do it this way, please click on the form you want to clone and then click on the more button, you will get some options, click on the "Clone" option and this should be all: 

    Otherwise you will need to go to the Publish wizard and show the default link, so you can copy it and provide, the form will be cloned with that link: 

    Hope this helps. 

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    Answered on August 11, 2016 at 12:46 PM
    Thank you.-------------------------------------Erica Haller Photography