What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error Message - You've reached your form limit (5 for Free account)

    Asked by grade4pagasa on August 11, 2016 at 10:20 AM

    I wasn't informed or aware of the sudden change in the policy. 

    Is this a bug? 

     

    5-form limit policy new policy on limits
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    JotForm Support

    Answered by BJoanna on August 11, 2016 at 11:34 AM

    Unfortunately this is not a bug. We have today rolled out a new form limits. This is basically a number of forms you can create depending on the account plan you have. Considering that you are on free plan you can create up to 5 forms on your account. 

    However all 27 forms that you have on your account will be active, but you will not be able to create new forms. 

    I think our higher team is working on sending further information about this new limit over email. 

  • Profile Image
    JotForm Support

    Answered by BJoanna on August 11, 2016 at 02:27 PM

    Actually this was the result of a technical error and we regret any inconvenience it may have caused.

    You  can still create new forms, although Form limit is shown on your account.