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learningrootsAsked on August 11, 2016 at 10:57 AM
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Kevin Support Team LeadReplied on August 11, 2016 at 12:20 PM
Yes, we suggest to use the iFame embed code as sometimes there may be some conflicts between the existing code on your website and the form's code.
This guide will help you to get the iFrame code of your form: Getting-the-form-iFrame-code
Also, try embedding the iFrame code only and remove the JavaScript that will be provided.
So you should embed your from like this:
<iframe
id="JotFormIFrame"
onDISABLEDload="window.parent.scrollTo(0,0)"
allowtransparency="true"
src="https://form.jotform.com/FormID"
frameborder="0"
style="width:100%;
height:2190px; <---- You will need to manually set the needed height value.
border:none;"
scrolling="no">
</iframe>
This should help you to avoid any conflict.
Hope this helps.
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Sarah ahmadReplied on August 11, 2016 at 12:43 PM
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Kevin Support Team LeadReplied on August 11, 2016 at 1:46 PM
Sarah,
Your question has been moved to another thread, it can be found here: https://www.jotform.com/answers/904090
We will assist you on that thread as soon as possible.