What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We wish to cancel our subscription with you ??

    Asked by kim.leivers  on August 11, 2016 at 11:54 AM
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    JotForm Support

    Answered by Kevin_G on August 11, 2016 at 01:21 PM

    I could not find an account related to your email address, may we get your username? 

    If you can provide us the link to one of your forms that would be helpful to find your account too. 

    We will wait for your response.