What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Conditions not working my PDF form

    Asked by zimmerlebt on August 11, 2016 at 01:06 PM

    I've created a demo form on here with a bunch of condition logic and stuff to make things look nicer, but when I have the system create a downloadable PDF copy, none of the logic comes with it, same with any forms that I have hidden and displayed based on the conditional logic.  Just wondering if this is possible or not.

    hidden create condition logic same
  • Profile Image
    JotForm Support

    Answered by Kiran on August 11, 2016 at 02:24 PM

    I understand that the conditions set on your form are not working with the PDF version of your form. Unfortunately, it is not supported to have the conditions working on the PDF forms at the moment. Please refer to the guide below that can help you with more information on PDF forms.

    https://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator

    Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help.