What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It seems like you have posted your question too early, it doesn't have much details that would help us understand the issue.
If you would like to learn more about the email alerts, you can check this guide: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings
If you are having problems receiving your email alerts, please do check this other guide: https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications
If I misunderstood your concern, please do provide us more information about it.