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track21houstonAsked on August 11, 2016 at 1:52 PM
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CharlieReplied on August 11, 2016 at 2:48 PM
It seems like you have posted your question too early, it doesn't have much details that would help us understand the issue.
If you would like to learn more about the email alerts, you can check this guide: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings
If you are having problems receiving your email alerts, please do check this other guide: https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications
If I misunderstood your concern, please do provide us more information about it.
Thank you.