My form is displaying an error that I cannot add another payment tool on my form?

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    cannecun
    Asked on August 11, 2016 at 02:06 PM
    I keep trying to add a payment tool to my form and I get a pop up that says I can't have more than one. I don't have any set up at all. Why am I getting this message? I can't proceed with payment set up.
    Thank you
    Courtney Cunningham
    Glint Creative | 503.970.3324
    Typed by thumb on a tiny keyboard.
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    Kiran
    Answered on August 11, 2016 at 02:14 PM

    I have checked your account and see that there are 2 forms in it. However, I notice that there is already a payment tool added in both of the forms. It looks like that you have already sorted out the issue on your forms and added the payment tool.

    If you are referring to a different form, please let us know. We will be happy to assist.