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  • Profile Image

    Embedded Form is very tall with a alot of white space at the bottom

    Asked by Anastasia  on August 11, 2016 at 02:21 PM

    Hello, 

    I've recently built a contact form that you can see it online at:

    http://www.tophomevaluesc.com

    First time I visit the website the contact form looks very long with a lot of white space under the button "go to step 2 "

    It has been tested in different browsers and devices.

    It looks good only if I refresh the website. 

    Any suggestions?

     

     

    Page URL:
    http://www.tophomevaluesc.com

    long gap overly tall form a lot of white space white spacing displaying wrong embedded form
  • Profile Image
    JotForm Support

    Answered by KadeJM on August 11, 2016 at 03:23 PM

    So you mean that your form when you first visit it on your page is elongated with a lot of white spacing below the "go to step 2" button?

    I've taken a peek at this issue just now in the latest version of Chrome but it seems that I am not able to replicate the same issue as you currently since it looks okay on my end.

    Is this problem still occurring?

    May we know what browser|browser version you are using that you see this happen?

  • Profile Image

    Answered by Anastasia   on August 11, 2016 at 06:26 PM
    I use Chrome 52.0.2743.116
    Please check file attached
  • Profile Image
    JotForm Support

    Answered by jonathan on August 11, 2016 at 11:22 PM

    I also test and checked your embedded form on the website using the same Chrome browser version but it was also displaying fine on my test.

    Here is the screencast video when I test.

     

    Can you please try using a different browser also. See if it has the same issue.

    Let us know if issue persist.