What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is it possible to collect payment on existing PDF form?

    Asked by macfuels on August 11, 2016 at 03:05 PM

    Hello, a client has 8-10 pdf forms that they created — they want to collect payment information on the pdf form securely. Can I use Jot Forms to make the pdfs secure? The pdfs already include form fields, they are just worried about clients filling them out and submitting their payment information via email.


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    JotForm Support

    Answered by Kevin_G on August 11, 2016 at 04:05 PM

    You can create indeed a PDF form, here is the guide that will help you with that: How-to-create-a-PDF-form

    However, payment integrations are not available on PDF forms, they use code that can be processed only for a web browser, here is the exact text from our guide Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator

    "Q: Will my payment tools be shown in the Fillable PDF?

    A: Not at this time."

    If you need to collect payments you will need to do it through a web form.