What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form has been disabled?

    Asked by EddieWax on August 11, 2016 at 05:06 PM

    I just set up a form today. I tried it a number of times, and it worked fine. Then, an hour later, I went into settings, and changed the line spacing from 12 to 10, and when I went to preview it, it DISABLED my form! Help!

    line spacing preview settings then
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    JotForm Support

    Answered by david on August 11, 2016 at 06:34 PM

    I checked your and it looks to be within our terms of use.  There were several terms in the form that set off our phishing detector, however, the fields in your form are within our terms.  Take care when collecting such data. 

    For more information on keeping your data safe, please see the following thread:

    https://www.jotform.com/answers/333046-is-JotForm-HIPAA-Compliant

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    Answered by poudreriver on August 11, 2016 at 10:00 PM

    I have started a new thread for my situation.