What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by EddieWax on August 11, 2016 at 05:23 PM

    I read in your FAQ section about forms just becoming disabled. That seems to have happened to me. PLEASE ENABLE my page as quickly as possible. This happened just after I sent out messages to my boss and payroll company telling them how great the page was and that I tried it numerous times, and it worked great. Now, it is suddenly DISABLED! Please get me back up quickly!

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    JotForm Support

    Answered by david on August 11, 2016 at 06:35 PM

    It looks like you have multiple threads regarding this same issue.  If you have further questions regarding this, please post in the following thread:


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    Answered by EddieWax on August 11, 2016 at 07:29 PM

    I see someone got it fix. Sorry, I was freaking out. The timing on that thing disabling was terrible. It happened just as I announced it on our fb page, sent emails to my boss, etc. I was panicking! Thanks for getting it straight. Any idea why it happened?