What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does my page keep jumping?

    Asked by flutekey on August 11, 2016 at 06:58 PM

    Every time I click the gear wheel on some of my fields to edit my 9th and 10th Masterclass form, it won't open the gear and the page jumps to another location of the form. I'm not able to edit anymore!

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    JotForm Support

    Answered by jonathan on August 11, 2016 at 11:56 PM

    Can you please describe more how it was jumping on the Form Builder?

    I test using a cloned version of your form https://www.jotform.us/form/62226569265159 and editing the fields work just fine.

    Here is a screencast video of my test.

    Please try also closing your browser and restart. Perhaps it was just a temporary issue on your browser.

    Let us know if issue still persist.


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    Answered by flutekey on August 12, 2016 at 09:45 AM
    It still did it until I logged out and closed the different tabs I had
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    JotForm Support

    Answered by Nik_C on August 12, 2016 at 11:49 AM

    We are glad you were able to solve the issue on your own. 

    Please let us know if you need any assistance.