PayPal integration not working

  • bravura
    Asked on August 11, 2016 at 7:42 PM

    Hi, 

    I can't get the PayPal integration to work on this webpage:

    http://capmt.org/advertising-submission-form.html

    I have dozens of other forms designed the same way, but for some reason this one doesn't work.

    I have:

    Member TOTAL

    Non-Member TOTAL

    These two fields are added together in a Hidden Field: 

    CAPMT Advertising TOTAL

    This amount is then populated in the PayPal integration portal:

    PayPal integration not working Image 1 Screenshot 20

    However, the PayPal amount box is not working as a pass-through.

    PLEASE HELP!

    THANKS!

    Deborah H. How, PhD, MBA
    Chief Executive Officer
    BRAVURA innovations

    Jotform Thread 904503 Screenshot
  • bravura
    Replied on August 11, 2016 at 8:14 PM

    Hi again, 

    WEIRD. I cloned the form and it works on the cloned form! No changes: https://form.jotform.com/62238260588966

     

    How can I get the original form to work?

    THANKS!

     

  • jonathan
    Replied on August 12, 2016 at 12:38 AM

    On your form https://www.jotformpro.com/form/52387190975972 can you please disable first the Autofill feature.

    PayPal integration not working Image 1 Screenshot 20

    Save the form, and then test again.

    Let us know if this still did not resolve the issue.

    Thanks.

     

  • bravura
    Replied on August 12, 2016 at 7:35 AM

    I disabled auto-fill, but it still doesn't work. Wondering why Clone of the form works, but original does not. I cannot find a conflicting skip-logic rule.

    --Deborah

  • victor
    Replied on August 12, 2016 at 10:19 AM

    I see what you are indicating. When you open your site and fill in the form. The CAPMT ADVERTISING field is not getting populated with the total amount.

    PayPal integration not working Image 1 Screenshot 30

    But when you open the form directly, CAPMT: Advertising Submission Form (ID: 52387190975972), you can see that it does work properly.

    PayPal integration not working Image 2 Screenshot 41

    It is possible that the form was not embedded properly. Can you please try removing the form and re-embedded using the iFrame code again.

    Please let us know if that helps.

     

  • bravura
    Replied on August 12, 2016 at 9:25 PM

    THANKS!

    I was just embedding the javascript and had not tried embedding iFrame code, but it worked! I hope I don't need to do this with my other hundreds of forms!

  • David JotForm Support Manager
    Replied on August 12, 2016 at 9:53 PM

    On behalf of my colleague, you are welcome! Feel free to contact us anytime. :-)