JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We can re-activate your account but we need to delete those guilty fields. If that is okay with you, please let us know.
Also, if you need to collect payments or credit card from the user, you need to use one of our payment processors.
You can refer to this guide on how to capture credit card information and charge the customer later. Here's the link: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization
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