- jmcwebdesignAsked on August 12, 2016 at 08:50 AM
All of my forms have been disabled. PLease can you you tell me why?
My email address associated with the account is firstname.lastname@example.org
- JotForm SupportJohn_BensonAnswered on August 12, 2016 at 11:33 AM
We can re-activate your account but we need to delete those guilty fields. If that is okay with you, please let us know.
Also, if you need to collect payments or credit card from the user, you need to use one of our payment processors.
You can refer to this guide on how to capture credit card information and charge the customer later. Here's the link: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization
We'll wait for your reply. Thank you.