- celebratelifeAsked on April 07, 2012 at 01:30 PM
The excel document will not automatically update with new form submissions...why?
This is a re-post of a comment on How to Export Form Data to Excel
- JotForm SupportGoldoAnswered on April 07, 2012 at 02:29 PM
It should automatically add up the new submission. I have just tried it with my test forms and it was adding submission to excel as expected. What I mean is, if there is a new submission you will need re-download the excel file for you to have the updated one.
Does this happen to all of your forms? can you let us know the Form ID you are having issues with? We will have it checked.