What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I increase the file upload size limit

    Asked by cgskillaccounts on August 12, 2016 at 11:14 AM

    Hi the upload widget limit is 20MB in total of all files dragged into it? Or each file not more than 20MB?

    If is in total 20MB, can I create a few widgets to accommodate? Can I integrate these to Google Drive that it links to there direct and not stored in jotform? How to do that?

     

    Thanks!

    upload widget JotForm create integrate thanks
  • Profile Image
    JotForm Support

    Answered by david on August 12, 2016 at 01:43 PM

    The maximum file upload size can indeed be increased.  Here is our quick guide detailing how to increase the limit as well as the maximum file sizes for different integrations:

    https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    You can also change the allowed file types:

    https://www.jotform.com/help/29-Upload-Field-Allowed-File-Types

    It is also possible to integrate your form with Google Drive to have submissions and files forwarded there:

    https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive

  • Profile Image

    Answered by cgskillaccounts on August 13, 2016 at 03:58 AM
    Hi how about after integration with google drive to prevent files from
    stored in jot server?
    ...
  • Profile Image

    Answered by cgskillaccounts on August 13, 2016 at 05:46 AM
    hi, don't seem to have the max file size button. I recalled this is a
    previous UI screen via another website to access. My UI not show these
    functions. how do i prevent the files uploaded from utilizing my jot server
    space?
    ...
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    JotForm Support

    Answered by liyam on August 13, 2016 at 08:25 AM

    Hello,

    You should select first the field before the tool bar for file upload field shall appear such as that from the screenshot showed by David.

    Also, you can integrate your form with Google Drive if you wish for file storage, just make sure to delete your submissions from the submissions page of your form so that it will not continue to occupy the space on your JotForm account. 

    But if you are using the drag and drop widget, you should be able to change the max file upload settings from its wizard. To do this, you should select the field and click the wizard icon

    Then you will find the part where you will be able to adjust the max file size

    If you have questions, please let us know.

    Thanks.

  • Profile Image

    Answered by cgskillaccounts on August 13, 2016 at 09:46 AM
    I'm using drag and drop widget with preview. it has warning sign: Max file
    size in bytes for each file to be uploaded. Max file size is 20480000(20MB)
    if you go higher than that it will automatically lock to 20MB.
    ignore? where do i delete form submission? thanks
    ...
  • Profile Image
    JotForm Support

    Answered by liyam on August 13, 2016 at 01:38 PM

    You can delete the form submissions from the submissions page. To go to this page, you can go to your My Forms page > Select the form > click the Submissions button on top. 

    Here is a guide that will show you: https://www.jotform.com/help/269-How-to-View-Form-Submissions

    Note: Please be careful when deleting submissions, the action for deletion is permanent.

    If you have questions, please let us know.

    Thanks.