What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have just reviewed your account. You currently have a YEARLY PREMIUM plan, that is active until January 2017. I did not have any records that your account has expired or has been charged. I did a see that there are more paid account that where created using "@verona.k12.wi.us" the email address. It could be that another account has been charged. Please verify your colleagues of their accounts.