Google Spreadsheet integration: New submissions are not sent to the spreadsheet

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    Asked on August 12, 2016 at 02:17 PM

    I've setup the integration to my google sheet three times and it pulls all the new data each time I set it up, but then when new information is submitted after that it doesn't show up. I've set this up before and had no issues. What am I missing?


    Here is the sheet:

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    Answered on August 12, 2016 at 04:05 PM

    I do not have permission for spreadsheet you provided, so I am unable to test your form and see if my submission will be sent to your spreadsheet. 

    I am not able to replicate same issue on my cloned form, but some other users have reported same issue, that new submissions are not sent to Google Spreadsheet.

    I will raise your issue to our developers. We will inform you via this thread once this issue is resolved. 

    For now I can only suggest you to reintegrate your form again.

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    Answered on August 12, 2016 at 04:17 PM

    Roger that! I've removed the integration and re-set it up three times now, so I'm not sure what the deal is. It's happening on three of my forms now for some reason. Thanks for your help!

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    Answered on August 12, 2016 at 05:49 PM

    On behalf of my colleague, you are welcome! You will be updated via this thread when the issue gets resolved by our developers.