What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    We cannot logout from my friend's account on my computer

    Asked by PSNM on August 12, 2016 at 02:58 PM

    A friend was showing me her organization's jotform.  Everytime I go to JotForm her page with her forms comes up.  We cannot log out of her forms.  I went on another computer and created an account but can't get to a page where I can log-in to my account to create a form.  What are we doing wrong?  We even rebooted the computer and that didn't help.   

    Page URL:
    https://www.jotform.com/myforms

    create a form create My Account logout
  • Profile Image
    JotForm Support

    Answered by Welvin on August 12, 2016 at 04:22 PM

    Did you try logging our using the logout option from the top menu? The following option:

    What happen when you click the logout option? Nothing?

    If you are having issues using the option, please try clearing your browser cookies for Jotform. Doing so should log your friend's account from Jotform. 

    https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

    https://support.google.com/chrome/answer/95647?hl=en

     

    As for logging in, try the login page instead: https://www.jotform.com/login. See if the page works.